Customer Reviews

Based on 11 reviews
Claire S
A little disappointing

Super cute but arrived with the centre white portion dirty and scuffed so looks slightly used or display. Also wheel for numbers doesnt actually turn the whole way like a real rotary phone so you can only really "dial" from 3, 2 and 1. Visually lovely though.

Dear Claire, thank you so much for taking the time to leave us your honest review. We're so sorry to hear that your telephone was not perfect upon arrival. Just wanted to see if had reached out to our customer service team? If not, please do contact and we'll be sure to help you out! Thanks! xx team kiko+gg

Ashleigh Burkart Reyes
The quality is superb! And it’s so bright!

Highly recommend this retro phone for little ones!

Hi Ashleigh, thank you so much for taking the time to leave us this nice review! We're so happy that you like the kiko+ retro telephone and were pleased with the quality :) It really means a lot to us! Thank you for choosing kiko+gg xx

Beatriz Huerta

I haven't given this to my son because it will be a birthday gift but I know he is going to absolutely love this. It is well made and I love it has a realistic telephone chord because that was one thing his current phone does not have and he drags it when he hand me receiver when we play telephone.

Hi Beatriz, thank you so much for purchasing a kiko+ telephone for your son! We're so happy that you find it to be well made and hope that he loves it when he gets it for his birthday :) Thank you again for supporting our small company! team kiko+gg xx

Darlene Sittler
Love the phone but for some reason we thought it rang.

We love it and it’s a hit here with both my kids. However we thought it made a dining sound. Am I wrong?

Hi Darlene! Thank you so much for taking the time to leave us this nice review :) We're happy to hear that you and your kids like the kiko+ retro telephone! There should be a little chiming sound (pretty faint) when you hang up the do normally have to place the receiver with a bit of strength to hear it. If you're not getting any chime, please do get in touch and we will do our best to help! Thank you again for choosing kiko+gg xx

Disappointed that it’s made in China

Very disappointed to read on the box that it’s made in China. One of the coins is also too wide and does not fit in the coin slot. Other than that, it’s a nice toy. Disappointed in the misleading marketing.

Hi there. Many thanks for your purchase and review. We're sorry to hear that you were disappointed by the country of manufacture and also that you felt misled.

All of our items are designed with love in Japan by a small team of female toy designers. As such, we do promote our toys as being Japanese and Japanese-design, but they are never marketed as being made in Japan.

We do explicitly try to use the wording 'Designed in Japan', but apologize if you feel this is misleading.

The items are then hand-crafted in small batches in Asia by our long-standing and trusted toy manufacturers (China and Vietnam, depending on the item).

As we believe our design process and company story is what makes us unique, we do primarily focus on this in our website and messages. However, if & when asked by customers, we always respond truthfully as to the country of manufacture :)

We are also sorry about the issue you are having with the coin and have responded to you offline with a proposed solution.

We do hope that you find your item is fun and of good quality & design, despite your disappointment in the manufacturing. Thanks for taking the time to leave us a review!
xx team kiko+gg